Privacy Policy

Effective Start Date: 1 January 2025

1. Information We Collect

  • Registration Information: When you sign up for our loyalty program, we may collect personal information such as your name, email address, phone number, and mailing address.
  • Transaction Information: We may collect details about your purchases, including the products you buy, the amounts spent, and the date and location of transactions.
  • Usage Information: We may collect data on how you interact with our loyalty program, including your activity on our website, mobile app, or other platforms.

2. How We Use Your Information

  • To Provide Services: We use your information to manage and administer our loyalty program, including processing rewards, tracking purchases, and communicating with you about your account.
  • To Improve Our Services: We may analyze your data to better understand your preferences and shopping habits, enabling us to enhance our products, services, and marketing efforts.
  • To Communicate With You: We may use your contact information to send you promotional materials, newsletters, and other communications related to our loyalty program, unless you opt out.

3. Sharing of Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist in operating our loyalty program, such as payment processors, data analytics companies, and marketing agencies.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a court order or subpoena.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Choices

  • Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Access and Update: You may access and update your account information by contacting our customer service team.

5. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our loyalty program is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at talktous@sangkaya.com.my.

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